Broadband help

Reboot Router

If there's an issue with your Internet connection, you can usually fix it by rebooting your modem.

1. Locate the Power button on your TG589vac WiFi Router.

2. Press the Power button to turn the TG589vac WiFi Router off and wait 10 seconds.

3. Press the Power button to turn the TG589vac WiFi Router on again.

4. The LED lights will blink as the modem goes through its start-up routine.

5. Wait until the LED lights turn solid green. Your modem has now rebooted.