Click each step to see the action. You can also click the picture or use the arrow keys.

  • 1. From your computer desktop, click the Start button.
  • 2. In the Search text area type cmd and press Enter.
  • 3. The Command Prompt will open. Type ping and the address you want to ping, e.g. bbc.co.uk, and press Enter.
  • 4. Your computer will perform the ping test.
  • 5. To complete a Traceroute type tracert and the web address you wish to trace to, e.g. bbc.co.uk and press Enter.
  • 6. Your computer will perform the Traceroute.